- Q: There was a problem with my order. A: If you receive products other than what you ordered, please CONTACT US immediately. We will send you a return shipping label and ship the correct product right away - at no cost to you.
- Q: Do you take personal checks? A: No, but you can pay with a cashier's check if you would like. Accepted methods of payment are Square, PayPal, AmEx, Discover, Mastercard or Visa, and Apple Pay online, or cash in person.
- Q: I have a scent request for a product. Do you make customized products? Yes! CONTACT US with the specifics of your request for more information.
- Q: I live in the Austin area and would rather not pay for shipping. Do you have a store front? A: We do not have a store front, but if you choose the cash payment option at checkout, you will have the option of arranging an in-person cash payment at pick-up.
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